Reference

What Governs Your Account on scoor808

These legal conditions set out how your account, your data, and your transactions through DANA, OVO, or GoPay are handled on this platform. Access and eligibility depend on local law and the region where you use this service.

Account TermsData & PrivacyDANA, OVO, GoPay ContextEligibility by RegionContact & Requests
scoor808 What Governs Your Account on scoor808
POLICY CONTACT

Reach Us About Legal or Account Questions

For questions about your rights under these terms, data requests, or account-level disputes, use any of the contact paths below. Our support team handles legal-related queries separately from general account help — flag your message as a legal or policy matter so it reaches the right person faster.

Live Chat Open the chat widget from your account dashboard. State that your query is a legal or policy matter. A support agent will escalate it to the relevant team.
Email Support Send your request to our support email address shown in your account settings. Include your registered account ID and a clear description of the policy matter.
In-Account Help Navigate to Settings, then Help and then Legal Requests inside your account. Submit your request directly — this creates a logged ticket with a reference number.
HOW WE HANDLE IT

Data, Cookies, Security and Account Retention

Our approach to your information is built around the minimum we need to operate your account properly. We collect what is necessary — your registration details, wallet identifiers for DANA, OVO, or GoPay transactions, and session data — and we do not sell or share it with unrelated third parties. Security on account access uses encrypted connections and session authentication at every login step.

Data Handling

We store registration data and transaction records tied to your account wallet. Retention periods are defined in our full privacy document, accessible from your dashboard settings.

Cookies

Cookies are used to maintain your session and remember your lobby preferences. You can manage cookie settings through your browser, though some features may not function correctly without them.

Account Security

Login uses OTP verification to your registered number. If you notice unfamiliar activity, use the account lock option immediately and contact support via live chat.

Requesting Changes

To request a data correction, data deletion, or access to records we hold on your account, submit a formal request through the In-Account Help path or by email to support.

Legal Questions We Hear Most Often

These answers cover the common legal and policy questions about account rights, data access, eligibility, and how to raise a formal concern. If your question is not here, the In-Account Help path or support email will get you a direct response.

Yes. Completing a transaction through any supported wallet — DANA, OVO, or GoPay — confirms your acceptance of the account terms in effect at that time.

Eligibility depends on local law where you are located. We do not make that assessment for you — check the legal position in your specific area of Indonesia before opening or using an account.

Yes. Submit a formal data access request through In-Account Help or by email. Include your account ID. We process requests according to the retention and access terms in our privacy document.

Retention periods are set out in the full privacy policy document, available from your account dashboard. DANA, OVO, and GoPay transaction records are kept for auditing purposes as specified there.

We notify you via your registered contact details when material changes are made. Continued use of the account after notification constitutes acceptance of the updated terms.

Use the In-Account Help path and select Legal Requests. This creates a ticketed record. For unresolved matters, the full dispute process is described in the terms document on your dashboard.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.